Step 1 – Verify your email

Published 07 December 2025

1 min read

onboarding email verification

First, we confirm your work email so we know it is really you and we can keep your account secure.

How to verify your email

Check your inbox for an email from StudentIgnite.
Open the email with the subject line that mentions Verify your email.
Select the verification link in the email. This will open StudentIgnite in your browser and confirm your account.

Check your spam or junk folder.
Make sure you used your work email address.
If you still cannot find it, try sending the verification email again from the login page.

Use a shared team inbox only if multiple staff manage StudentIgnite together. Otherwise, a named account is easier for tracking activity.

Once your email is verified, you will be taken to Step 2: Tell us about your organisation.

Can't find what you're looking for?

Our support team is here to help. Get in touch and we'll respond within 4 hours during business hours.