How StudentIgnite works
Published
1 min read
overview
how-it-works
getting-started
StudentIgnite connects to your CRM, reads your course information and uses AI to handle conversations with prospective students. Everything happens in real time so students get fast, helpful responses.
The workflow
- A new lead enters your CRM.
- StudentIgnite receives the lead instantly.
- Herbot sends the first message and continues the conversation.
- The student asks questions, and Herbot answers using your course pages.
- Herbot guides the student to book to speak to your team or enrol.
- Your CRM is updated as the conversation moves along.
Why it works
- Students get answers within seconds.
- Your team saves time on early-stage enquiries.
- Your CRM always stays up to date.
- Your course pages act as the trusted source of truth.
Example
If a student asks about fees or study modes, Herbot checks your live course page and shares an accurate, friendly answer right away.